Privacy Policy

Last updated: January 7, 2026

Introduction

AHOMZO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AHOMZO property management mobile application and website (collectively, the "Service").

By using AHOMZO, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our service, we collect:

  • Account Details: Full name, email address, phone number, password
  • Property Information: Property addresses, unit details, rental amounts
  • Tenant Information: Tenant names, contact details, lease agreements
  • Financial Information: Payment records, rent amounts, maintenance costs
  • Documents: Lease agreements, property photos, maintenance receipts

Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App usage patterns, features accessed, time spent
  • Location Data: Approximate location for property management purposes
  • Technical Data: IP address, browser type, crash reports

Sensitive Information

We may collect sensitive information with your explicit consent:

  • Financial account information for rent processing
  • Government-issued IDs for tenant verification
  • Background check results (if applicable)

How We Use Your Information

We use your information to:

  • Provide Core Services: Manage properties, tenants, and rent collection
  • Process Payments: Handle rent payments and financial transactions
  • Communications: Send notifications, reminders, and support messages using your name, email address, and phone number
  • Analytics: Improve app performance and user experience
  • Security: Prevent fraud and protect user accounts
  • Legal Compliance: Meet legal and regulatory requirements
  • Marketing: Send relevant updates about new features and marketing updates with your explicit consent

Communication Methods and Consent

How We Communicate With You

We use your provided contact information to communicate with you:

  • Name: Personalized communications and account-related messages
  • Email Address: Important notifications, account updates, and support responses
  • Phone Number: Urgent alerts, security notifications, and time-sensitive reminders
  • In-App Notifications: Real-time updates and service notifications

Updates and Marketing Communications

We may send you the following types of communications:

  • Service Updates: Important information about app features and maintenance
  • Account Notifications: Payment reminders, tenant messages, and property alerts
  • Marketing Updates: New features, promotional offers, and company news
  • Support Communications: Responses to your inquiries and technical support

Your Consent Preferences

You have full control over the communications you receive:

  • Essential Communications: Account and security notifications are always sent
  • Marketing Consent: Marketing updates are sent only with your explicit consent
  • Easy Opt-Out: You can unsubscribe from marketing communications at any time
  • Communication Preferences: Choose your preferred communication channels
  • Consent Management: Update your preferences anytime in account settings

Data Sharing and Third Parties

No Third-Party Data Sharing

AHOMZO does not share, sell, rent, or trade your personal data with any third parties for marketing or advertising purposes. Your data is used exclusively for providing our property management services to you.

Service Providers

We only engage with trusted third-party service providers for essential service operations:

  • Payment Processors: Stripe, PayPal for rent payment processing
  • Cloud Storage: AWS, Google Cloud for data storage
  • Analytics: Google Analytics, Firebase for app analytics
  • Communication: Email services for notifications
  • Background Check Services: For tenant screening (if applicable)

These service providers are contractually bound to protect your data and may only use your information to provide services to AHOMZO. We do not share your personal data with any other third parties without your explicit consent.

Legal Requirements

We may disclose your information when required by law:

  • To comply with legal processes
  • To protect our rights, property, or safety
  • To prevent fraud or illegal activity
  • With law enforcement agencies

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication
  • Regular Audits: Security audits and vulnerability assessments
  • Secure Servers: Data stored in secure, certified data centers
  • Compliance: DPDP Act 2023, IT Act 2000, and other applicable Indian laws

Your Rights and Choices

Data Subject Rights

Depending on your location, you may have the right to:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain data processing activities
  • Restriction: Limit processing of your data

Account Management

You can:

  • Update your account information anytime
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Manage notification preferences
  • Export your property data

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

  • Active Accounts: Retained while your account is active
  • Legal Requirements: Retained to meet legal obligations
  • Deleted Accounts: Data deleted within 30 days of account deletion
  • Financial Records: Retained for 7 years for tax purposes

Children's Privacy

AHOMZO is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

Digital Personal Data Protection (DPDP) Act, 2023 & Rules, 2025

AHOMZO is fully compliant with India's Digital Personal Data Protection (DPDP) Act, 2023 and the DPDP Rules, 2025. As a Data Fiduciary, we are committed to protecting your personal data in accordance with Indian law.

Data Localization

In compliance with DPDP Act requirements, we ensure that:

  • Primary Storage: All personal data of Indian users is stored in data centers located within India
  • Indian Data Centers: We use certified data centers across multiple regions in India
  • Backup Locations: Redundant backups maintained in Indian data centers only
  • No Cross-Border Transfer: Personal data is not transferred outside India without explicit consent

DPDP Rights

Under the DPDP Act, you have the following rights:

  • Right to Summary: Receive a clear summary of your personal data being processed
  • Right to Access: Obtain access to your personal data in a comprehensible format
  • Right to Correction: Request correction of inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data under specified conditions
  • Right to Grievance Redressal: File complaints with our Data Protection Officer
  • Right to Nominate: Nominate another individual to exercise your rights after death

Notice and Consent

We comply with DPDP notice and consent requirements:

  • Clear Notice: Detailed notice provided before collecting personal data
  • Granular Consent: Specific consent obtained for different processing purposes
  • Withdraw Consent: Easy option to withdraw consent at any time
  • Consent Records: Maintained as per DPDP Rules requirements

Data Fiduciary Obligations

As a Data Fiduciary under DPDP Act, we:

  • Purpose Limitation: Use personal data only for specified purposes
  • Data Minimization: Collect only necessary personal data
  • Accuracy: Maintain accurate and up-to-date personal data
  • Storage Limitation: Retain data only as long as necessary
  • Security Safeguards: Implement appropriate security measures
  • Accountability: Maintain records of processing activities

Data Breach Notification

In accordance with DPDP Rules, 2025:

  • Timeline: Report breaches to Data Protection Board within 72 hours
  • User Notification: Inform affected users without undue delay
  • Remediation: Take immediate steps to contain and remedy breaches
  • Documentation: Maintain detailed breach records

Indian Data Center Infrastructure

Our Indian data infrastructure includes:

  • Multiple Data Centers: Primary storage across different regions in India
  • Backup Facilities: Redundant backup and disaster recovery centers
  • Certifications: ISO 27001, SOC 2 Type II, and Indian data center certifications
  • 24/7 Monitoring: Local security teams and surveillance

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable laws and DPDP Act requirements for cross-border data flows.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze app usage and performance
  • Personalize your experience
  • Provide security features

You can control cookies through your device settings, but this may affect app functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Emailing you at your registered address
  • Posting a notice in the app
  • Updating the "Last updated" date

Continued use of AHOMZO after changes constitutes acceptance of the updated policy.

Google Play Store and App Store Compliance

This Privacy Policy is designed to comply with:

  • Google Play Developer Policy: User data and privacy requirements
  • App Store Review Guidelines: App privacy and data collection
  • DPDP Act 2023: Digital Personal Data Protection Act compliance
  • IT Act 2000: Information Technology Act compliance
  • DPDP Rules 2025: Digital Personal Data Protection Rules compliance
  • Other Applicable Laws: Various Indian and international regulations

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

We will respond to your inquiry within 30 days as required by applicable law.